actuall

    Privacy Policy

    Last Updated: July 12, 2025

    Welcome to Actuall! Your privacy is important to us. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information when you use our app and services.

    1. Information We Collect

    When you use Actuall, we collect the following categories of information:

    • Personal Information: Name, phone number, date of birth, gender, gender preference, account login details and identifiers
    • Location Data: Approximate location based on IP or device location services only to provide relevant local content and matches, never precise GPS data
    • User-Generated Content: Answers to daily prompts, messages and interactions with other users, any content you share through the app
    • Device Information: Device type, operating system version, and app version, crash reports and diagnostics for performance and security monitoring
    • Usage Data: Information on how you interact with the app (time spent, features used)

    2. How We Use Your Data

    • Provide and improve Actuall’s services and user experience
    • Match you with other users based on your prompt responses
    • Communicate important updates and respond to support requests
    • Protect our platform against abuse, spam, and fraudulent activity
    • Comply with legal requirements and law enforcement requests

    Important: We do not sell or rent your personal information to third parties or advertisers.

    3. Data Sharing and Storage

    • Your data is stored securely on servers with encryption both at rest and in transit.
    • We do not share your personal information or user-generated content with advertisers or marketing partners.
    • We may share your information with third-party service providers who help us operate the app, but only under strict confidentiality agreements.
    • If required by law or to protect the rights and safety of Actuall or its users, we may disclose your information to legal authorities or in response to legal processes.

    4. Your Rights and Choices

    • Account Management: You can update your personal details or preferences at any time through your account settings.
    • Account Deletion: You may delete your account within the app, which will remove your profile and associated data from our systems.
    • Data Access: You can request access to the personal data we hold about you.
    • Opt-Out: For certain data usages like in-app notifications or promotional content (if any), you may opt out via your settings.

    5. Children's Privacy

    Actuall is intended solely for users 18 years of age or older. We do not knowingly collect or solicit personal information from anyone under 18. If you believe we have collected data from a child under 18, please contact us immediately so we can delete that information.

    6. Security

    We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

    7. Updates to This Policy

    We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. When we do, we’ll update the “Last Updated” date and notify you via the app or email if necessary. We encourage you to review it periodically.

    8. Contact Us

    If you have any questions or concerns about this policy or your data, please contact us:
    Email: team@actuall.app